Listening is an active process of accurately receiving, interpreting messages, whether spoken or unspoken and responding to them.

Listening is a rare gift, you are conveying the importance you are giving to the speaker and the whole conversation by devoting your time. The motive is to clearly grasp the message from what’s being said verbally and by also taking cues from the body language and gestures, while at the same time conveying to the speaker that you are fully engaged in the conversation through appropriate gestures – eye contact, seeking clarification, acknowledging wherever necessary, etc.

Listening is crucial for building relationships. It’s a foundation for building understanding and conflict resolution and avoidance, both in our personal lives and at workplace. Improved understanding means fewer errors, better accuracy, and lesser wastage of time. Active listening will help build stronger relationships, stronger friendships and develop more impactful career connections.

• Articulate Effectively
• Self-Awareness
• Communication
• Support and Motivate
• Empathy
• Active Listening and Actionable Feedback
• Cultural Intelligence
• Establishing Trust
• Conflict Resolution and Minimizing Conflicts
• Adaptability and Planning
• Forward Thinking
• Resilience
• Boost Employee Morale

• Clear Vision and Focus
• Effective Project Management
• Positively Influence Team and outcomes
• Improved Collaboration and Networking with team, peer and Leaders up the ladder
• Greater Acceptance, Respect and Trust
• Improved Delegation
• Take Responsibility for the Deliverables
• Motivate oneself and the team to achieve the Business Targets
• Bounce back strong in the event of any setbacks
• Encourage team to meet shared and individual Goals, promote Growth and build stronger Team
• Improved Negotiation Skills
• Become a Good Mentor